to update any lookup fields, such as Booking/Order, in the gate forms.Some gate transaction types may need processing at multiple gate stages. If a subsequent gate stage requires data entry to process a gate transaction type, you must define the appropriate transaction type forms. For more information, see Tran Type form (on page 1).
To process a truck at any subsequent gate stage:
In the Truck Details area, enter the truck or truck visit details such as license number or transaction number.
If the truck visit configuration for the stage does not include form fields, N4 displays the default form and labels the area as Search for Truck Visit/Truck Transaction.
If necessary, correct any truck visit details.
At an outgate stage, N4 automatically selects and displays the details of the gate transaction associated with the truck visit in the <GateStage>Transaction Entry area, if the polling timer (on page 1) is:
Enabled and the record-scan API identifies the truck as being in the lane associated with the console that you are using.
Not enabled and you enter a Truck License Number or Driver Card in the Truck Details area.
If multiple gate transactions are associated with the truck visit, N4 displays the gate transactions in the All Transactions area and displays the details of a gate transaction based on the following priority in descending order: DI, DE, DM, DC, DB, RE, RI, RM, RC, RB, TC, UK.
After processing the gate transaction already displayed in the <GateStage>Transaction Entry area, you can double-click another gate transaction to display the corresponding gate stage form in the <GateStage>Transaction Entry area.
Enter or edit the details for the selected gate transaction.
N4 does not automatically refresh the lookup fields in the gate forms to include entities added while the gate form is open. You must click to update any lookup fields, such as Booking/Order, in the gate forms.
Click Save Transaction in the <GateStage>Transaction Entry area to save the current gate transaction.
To save a gate transaction at any time, you can also press Ctrl+Enter keys.
You can define a hot key to trigger the Save Transaction, Proceed to Next Stage, and Proceed to Trouble buttons. For more information, see ROADGATE039 (GATE_TRANSACTION_FORM_HOT_KEY) (on page 1).
The system processes and validates the transaction details you have entered and disables the Save Transaction button.
If no errors occur, N4 adds the gate transaction to the All Transactions tab.
You can double-click on a saved transaction in the All Transactions tab to open it again and view the data. If the gate transaction has an OK status, you cannot edit the transaction data. However, if the gate stage has the Allow Transaction Edit check box selected and the saved transaction next stage ID equals the Allow Stage Id, then you can edit the saved gate transaction. If the gate stage has both the Allow Transaction Edit and Allow Any Stage check boxes selected, then you can edit saved transactions with a next stage ID equal to any gate stage.
If an error, warning, or rejection occurs for the truck visit or a gate transaction associated with the truck visit, you can:
Select Fix to edit the erroneous data for the truck visit or the selected gate transaction.
Select Send To Trouble to assign the Trouble status to the truck visit or the selected gate transaction.
If the error is for a truck visit business task, N4 sets the status of the truck visit as Trouble. For a gate transaction error, N4 adds the gate transaction to the All Transactions tab with Trouble status.
If you use the Gate APIs to complete a gate transaction, as opposed to the gate forms, when N4 creates a trouble transaction, it includes the warning messages in addition to the severe error messages in the Gate API response.
If available, select Override to override the errors associated with a reject task override privilege (on page 1).
To override an error when using Gate APIs to execute the gate workflow, see How do I override reject business task errors when using Gate APIs? (on page 1)
N4 displays the errors related only to the current gate transaction that you are processing. If other transactions have errors too, they are displayed only when you select those gate transactions for processing.
If the truck is performing more than one gate transaction, repeat steps 2 through 5 for each additional gate transaction needing processing.
To complete the gate stage for the selected truck visit after all the gate transactions are processed, do one of the following:
If all gate transactions have an OK status, click Proceed to Next Stage in the Gate Processing area.
Once N4 has moved the truck visit to the next stage, it disables the Proceed to Next Stage button.
If the truck visit or any of the gate transactions has a Trouble status, click Proceed to Trouble button in the Gate Processing area.
If configured, you may also click Proceed to Next Stage button to send the truck to the next gate stage with a Trouble status. In this case, the truck will proceed to the trouble desk at a later gate stage.
If a truck visit has incomplete gate transactions, you cannot proceed a truck visit to the next stage or to trouble. To proceed the truck visit, you must first complete or cancel any incomplete gate transactions.
If a truck visit has a Trouble status, then you cannot proceed to the next stage until the trouble is resolved. In this case, N4 enables the Proceed to Trouble button and disables the Proceed to Next Stage button.